Privacy Policy

Skillima Pvt. Ltd. ("Skillima", "we", "us", or "our") operates the Skillima platform — a project-based learning and mentorship service available through our website, mobile applications, and related services (collectively, the "Platform").

This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over your data. By using the Platform you agree to the practices described in this policy.

2.1 Information You Provide

• Account Information — name, email address, password, profile photo, and role (student or mentor).
• Profile Details — bio, educational background, work experience, skills, and guild memberships.
• Content — project submissions, messages, feedback, session notes, and any other content you create on the Platform.
• Payment Information — billing address and payment method details processed through our payment partners. We do not store full card numbers on our servers.
• Communications — messages you send us via the contact form, email, or customer support.

2.2 Information Collected Automatically

• Device & Browser Data — IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage Data — pages visited, features used, session duration, referral URLs, and click patterns.
• Cookies & Similar Technologies — we use cookies, local storage, and analytics tags. See Section 8 for details.

2.3 Information From Third Parties

• OAuth Providers — if you sign in with Google or another OAuth provider, we receive your name, email, and profile picture as permitted by your provider settings.
• Analytics Partners — aggregated usage insights from services such as Google Analytics.

• Provide & improve the Platform — matching students with mentors, facilitating project enrolment, and personalising your experience.
• Communication — sending service-related notifications, responding to support requests, and sharing relevant updates.
• Safety & Security — detecting fraud, preventing abuse, and enforcing our Terms of Service.
• Analytics — understanding usage trends to make the Platform better.
• Legal Compliance — meeting regulatory obligations and responding to lawful requests.

We process personal data under the following lawful bases:

• Contractual Necessity — to deliver the services you have signed up for.
• Consent — where you have opted in, for example to receive marketing emails.
• Legitimate Interests — to improve our Platform, prevent fraud, and conduct analytics, balanced against your rights.
• Legal Obligation — where we are required by law to retain or disclose data.

We do not sell your personal data. We may share data with:

• Service Providers — cloud hosting (e.g. Supabase, Vercel), payment processors, email delivery services, and analytics providers who act on our behalf under contractual safeguards.
• Mentors & Students — limited profile information is visible to other Platform users to facilitate collaboration.
• Legal Authorities — when required by law or to protect our rights and safety.
• Business Transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We retain your personal data for as long as your account is active or as needed to provide the services. After account deletion we may retain anonymised or aggregated data for analytics. Specific retention periods include:

• Account data — until you delete your account or request erasure.
• Usage logs — up to 24 months from collection.
• Payment records — as required by applicable tax and financial regulations (typically 5–7 years).
• Support correspondence — 12 months after resolution, unless a longer period is required by law.

Depending on your jurisdiction you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — correct inaccurate or incomplete information.
• Erasure — request deletion of your personal data ("right to be forgotten").
• Restriction — limit how we process your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@skillima.com. We will respond within 30 days.

We use the following categories of cookies:

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect Platform functionality.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS) and at rest.
• Role-based access controls and audit logging.
• Regular security assessments and vulnerability testing.
• Secure authentication via Supabase Auth with support for multi-factor authentication.

While we strive to protect your information, no method of transmission over the internet is 100% secure. If you suspect any data breach, please contact us immediately.

The Platform is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Your data may be stored and processed in countries outside your country of residence, including India and the United States. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the Platform or by email. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of the Platform after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@skillima.com
• Company: Skillima Pvt. Ltd.

Regional Officer

• Name: Gauri Shankar
• Email: gaurishankar@skillima.com